Platform Capabilities

Everything You Need, Nothing You Don't

Q360 delivers a complete operational platform purpose-built for system integrators. From quoting to invoicing, dispatch to dashboards — it's all here.

Front Office

Project Management

Plan, track, and deliver projects with real-time costing and automated change orders.

Job costing
Dynamic Labor Burden Rates
Real-time WIP reporting
Time & billing entry
Remote time entry
Internal Change Order Automation
Customer Change Order Quotes
Customer Charge Order Automation
Cross-Project Material Ordering
JIT Procurement
Budget management
Time reconciliation
Schedule & task management
Reminders
Subcontract management
Project checklist templates
Project delivery templates
Real-time profitability dashboard
Task conflict management
Task dependencies
Project web-portal
Schedule of Values Invoicing
Front Office

Sales Management

Manage your pipeline from lead to close with integrated quoting and commission tracking.

Sales opportunity managementJob costing
Marketing campaign tracking
Sales funnel & forecast reporting
Quote generation
Sales order entry
Lead management
Mail & email merging
Purchase history
Support history
Sales activity score carding
Commission reporting
Team selling
Document management
Org chart creation
Relationship management
Sales process management
Sales team management
Sales activity auditing
Sales dashboards
Front Office

Service & Dispatch

Dispatch techs, manage SLAs, and track every service call from creation to resolution.

Equipment list management
Service ticket management
Resource scheduling
Recurring inspection scheduling
Flexible queue based call mgmt
Dispatch management
Skills based dispatching
Dispatch zone management
Time tracking & job costing
Customer web portal
Work order management
MSP integration
SLA management
Mapping integration
Service alerts
Helpdesk knowledge-base
Billing automation
Block time management
Block amount management
RMA tracking & management
Service inventory management
Service call workflow control
Document management
Maintenance contracts
Email capture & call creation
Email notifications
Profitability tracking on calls
Partner ticket tracking
Service level entitlement
Service dashboards
Back Office

Finance & Accounting

Full-suite accounting with revenue recognition, multi-currency, and advanced project accounting.

General ledger
A/R ledger
A/P ledger
Multi-tier chart of accounts
Segments & sub-segments
Standard & custom financials
Multi-currency
Multi-company
Multiple budgets
Billing automation
Revenue recognition automation
Deferred revenue automation
Allocations
Bank reconciliation
Cash receipts
Tax district management
Print 1099 forms
Reversing journal entries
Recurring journal entries
Accounting periods
Credit card processing -optional
Advanced project accounting
Collections management
Fixed asset automation
Financial dashboards
Financial ratio reporting
Purchase history
Purchase accrual
Check printing
Bill payments
Back order management
Approval routing & workflow
Partial receipt tracking
Receiving
Accounts payable aging
Back Office

Inventory & Warehouse

Multi-location warehousing, truck stock, barcode scanning, and vendor integration.

Valuation reports
Physical count processing
Unit of measure translation
Master part numbers
Part images & documents
Item kits
Multi-tiered pricing
Audit trail for adjustments
Replenishment warnings
Multi-location warehousing
Truck stock management
Multiple units of measure
Vendor tracking & ranking
Bar-code scanning & printing
Warranty management
RMA tracking
Mass price adjustments
Vendor integration
General

HR & System Setup

Manage your workforce, permissions, and platform configuration.

Labor burden rate management
Certification tracking
Skill acquisition tracking
Asset/Articles tracking
Emergency contacts
Benefit tracking
Schedules & paid leave management
Review & feedback tracking
Emergency contact tracking
Role’s based setup
Extensive custom permissions
Developers interface – open API
Always on auditing
Comprehensive online help
General

Reporting & Analytics

Real-time dashboards, KPIs, ad hoc reporting, and automated web publishing.

Real-time dashboards
Real-time workflow diagrams
Built in PDF converter
Standard reports & admin
Saves searches
Report export options
Spreadsheet* integration
Email* integration
Advanced analytics
KPI reporting
Ad hoc report writer
Web publishing automation