Installed Base
Full Lifecycle System Tracking
Q360 ties installed systems directly to customers, service contracts, and technicians. When a system is upgraded or expanded, the history stays intact — giving security teams full visibility across the customer lifecycle.
- Site-level installed base tracking across access control, video, and intrusion
- Service history and inspection records tied to each system
- Automated hand-off from project completion to service management
- Upgrade and expansion opportunities surface automatically
Projects
Complete Service & Dispatch
From the initial service call to final billing, Q360 manages every step of your service operation. Dispatch the right technician with the right skills, track time and materials, and bill accurately.
- Intelligent dispatch based on skills, location, and availability
- Mobile app for technicians with offline capability
- Automatic time capture and billing
- SLA tracking and compliance alerts
Inventory
Project & Install Management
Security installations are complex. Q360 helps you manage every detail — from initial design through final walkthrough — while keeping a tight grip on margins.
- Visual project scheduling with resource allocation
- Real-time job costing and WIP reporting
- Change order management with automatic pricing
- Material procurement tied to project phases
