AI Agents
The AI assistant built into Q360 — helping every user get answers, take action, and move work forward without leaving the platform.
AI That Knows Your Platform and Your Data
AskQ is a conversational assistant embedded directly in Q360. It’s connected to the full Solutions360 knowledge base — help documentation, training videos, and blog content — so users can ask how to complete any task and get step-by-step guidance on the spot. At the same time, AskQ reads the data on whatever screen you’re working in, so you can ask questions about what you’re looking at, identify gaps, and take action — all without switching tools or opening a separate tab.
Work Smarter Without Leaving Your Workflow
Data Awareness
AskQ reads your current screen and can summarize records, flag missing fields, and answer questions about what you’re looking at.
One-Click Agent Actions
25 built-in actions let users generate documents, draft communications, and summarize records instantly.
Contextual Help
Get task guidance specific to the module you’re working in, powered by the full Q360 knowledge base.
Trained on Q360
Unlike generic AI tools, AskQ is trained specifically on Q360 data and integration industry workflows.
In-Context Data Queries
When you open AskQ, it reads the fields and data currently on your screen. Ask it to summarize a record, identify what information is missing, or explain the current state of a job, ticket, or opportunity. You get answers grounded in your actual data — not generic responses.
Agent-Powered Actions
AskQ includes 25 built-in agent tasks that trigger meaningful work with a single click. Generate a sales-to-project handoff document so the project team has full context from the sales opportunity. Draft a follow-up email for a service ticket. Summarize an opportunity’s forecast and flag incomplete fields. Brief a new technician on the full history of a service ticket before they pick it up.
Conversational Help Desk
AskQ is connected to the complete Solutions360 knowledge base — including help articles, training videos, and product documentation. Any user can ask how to complete a task, configure a workflow, or navigate a module and receive clear, step-by-step guidance without leaving their screen or submitting a support ticket.
Available Across Every Module
AskQ is available to every user throughout Q360 — not just one department or role. Sales teams, project managers, service dispatchers, and finance staff all access the same assistant, with responses informed by the specific module and data they’re working in.
Q360 Intelligence, Built In
AskQ puts the right answer, the right summary, and the right action one conversation away — wherever you are in Q360.