Too often the PSA software market doesn’t do itself any favours in its dealings with customer’s expectations. After 12 years working in the industry, in the sales, delivery and support side of the business, I
One of the keys to transformational leadership is to learn how to listen like an elephant. Once, in Japan, I was out with a customer who asked me an innocent question (after a few beers): “Would you
Your organization’s next generation leaders face huge expectations from business stakeholders right now. Are you coaching them to grow, deliver – and stay? Today’s tech leaders and managers must be fluent in an ever-growing
Engaged, motivated employees are more productive! Consider these strategies to ensure that each of your employees feel valued. With remote work continuing into the foreseeable future, it’s more important than ever for managers to connect
Often, when an organization embarks on a large-scale culture change or transformation, there is so much detail and information to digest when there is only one thing the people involved really want to know: “What does
The OneDashboard makes it easier for integration owners to share leadership with their executive team to drive the business forward. Welcome to episode three of our video series with The OneDashboard demonstration. Our CEO, Brad Dempsey
Go-Live isn’t the end of your Q360 ERP implementation, it’s just the beginning. On this episode of ClearTalk, our CEO, Brad Dempsey is joined by Brad Malone of Navigate Management Consulting. Today we’re talking about
As organizations start to look toward a return to the workplace, consider how to improve company culture with these tips. Working remotely comes with benefits: no commute, more flexible schedules, and lower overheads, to name
One consequence of the COVID pandemic is that managers have had to deal with a new, and to many, a daunting challenge: learning how to manage a remote workforce. What are they doing? Are they
Security is an everlasting concern for enterprise IT. Here’s what experts say are some of the top security trends to watch in 2021 – as “normal” gets redefined. Here’s one prediction that you can bet