5 Tips for Retaining Top Technicians

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Solutions360 often talks with integrators about the challenges of finding and retaining top technicians. In 2019, CompTIA research reported the unemployment rate for IT talent at 1.3%, which supports what a time-consuming and expensive task

We Challenge You to Set 5 Goals for 2020

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What processes will lead to you achieving your 2020 goals? This is a guest blog post by Chris Peterson, Principal at Vector Firm. Toward the end of 2006, I was planning my goals for the

Creating Culture for an Increasingly Remote Workforce

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Many organizations, Solutions360 included, are moving to more of a remote workforce. Today, our CEO, Brad Dempsey, speaks with Brad Malone, Partner with Navigate Management Consulting, about some of the challenges that Solutions360 has faced

Quality Equals Pride

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by Brad Malone, Partner at Navigate Management Consulting Is there a direct linkage between the level of quality delivered within an AV systems integration project and the level of personal and organizational pride in that

How Do You Get Your Sales Team to Sell as-a-Service?

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There has been a lot of discussion in the integration industry about the need to develop services revenue, and embrace new business models, in order to remain relevant. At InfoComm, Chad Sowers, Director of Business

Establishing Shared Values and Ethics

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by Brad Malone, MA, PMP We’ve all heard how different generations of people (baby boomers, Gen X, Gen Y) work and live differently.  This sometimes causes frustration for those of one generation who must interact