Cash flow is the lifeblood of any integration business, and under-billing long-term projects is one of the fastest ways to drain it. Accurate, real-time data is the only way to avoid cash crunches that can
Too often the PSA software market doesn’t do itself any favours in its dealings with customer’s expectations. After 12 years working in the industry, in the sales, delivery and support side of the business, I
Transformation of any type brings challenges. From ensuring alignment to documenting processes, this expert advice can help minimize friction. Even in 2023, digital transformation can be a daunting initiative. Whether your organization is transitioning from a
Humans naturally resist organizational change, but change is unavoidable right now. Consider this expert advice to help your teams transition with confidence. Organizational change continues to speed up and deepen, accelerated by the uncertainty
Are you good at making decisions? Good management is about making clear and timely decisions so that the business runs smoothly and profitably with as little disruption and drama as possible. Three common deterrents to
In Part 1 of this series, Closing the Loop with Client Surveys, we concluded that the main purpose of a client survey is to help integrators maintain customer relationships. And a survey accomplishes this by
Often, when an organization embarks on a large-scale culture change or transformation, there is so much detail and information to digest when there is only one thing the people involved really want to know: “What does
On this episode of ClearTalk, our Director of Product Management, Tofiq Indawala, is joined by Brad Malone, from Navigate Management Consulting, to discuss that three-letter word WIP. What is it? What does it mean? And
As we move toward a post-pandemic world, organizations must navigate great change. Consider these barriers to change management initiatives – and how to beat them. Since the advent of the pandemic, ongoing change has touched
How Can Integrators Engage, Enable and Execute Change? Integrators are learning that the new Revenue Recognition standard can have company-wide impacts that affect core business functions and their associated systems and data. Because so many