Insights for Integrators

How Do You Spell WBS?

What is a work breakdown structure? In today’s video, Tofiq Indawala, Director of Product Management, is joined by Brad Malone,…

“I Can’t Sell Labor for That!”

Like it or not, integrators are in the business of selling labor. There came a point in my 40+ year…

Closing the Loop with Client Surveys

Client surveys can help integrators maintain customer relationships When we speak with integrators about client surveys, we often hear, “We…

How to Keep a Project on Course

If all projects are different, what is the best way for integrators to keep a project on course? All integration…

Measuring Customer Profitability

Are Your ‘Best’ Customers Your Most Profitable? On this episode of ClearTalk, our CEO, Brad Dempsey, is joined by Brad…

Presenting the Estimate

A single precise number does not make a valid estimate   In Part 1 of this blog series, we looked…