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Business Process Improvement Articles

Showing 72 articles
Does Everyone Understand the Purpose of Your Processes?
December 14, 2020

Does Everyone Understand the Purpose of Your Processes?

What is the purpose of your processes? And does everyone understand the value? If an integrator is engaging…

Building Accountability in Your Integration Business
November 30, 2020

Building Accountability in Your Integration Business

Today, we’re talking about project accountability, or count-on-ability. Welcome to another episode of The Navigator, with Brad Malone,…

Distinguish Competence from Behavior to Maximize Performance Improvement
October 5, 2020

Distinguish Competence from Behavior to Maximize Performance Improvement

When managing people, competence and behavior are often indistinguishable — and that’s a problem for integrators that want…

Solutions360 Releases New Interactive Dashboards
September 14, 2020

Solutions360 Releases New Interactive Dashboards

Interactive dashboards in Q360 allow individuals at different levels of an integration business, to influence change, and make…

Communicate Assumptions and Risks to Create Common Sense
August 24, 2020

Communicate Assumptions and Risks to Create Common Sense

Common sense is when everybody around me agrees with my perception of reality, without my having to tell…

The Power of Forecasting for Your Integration Business
August 17, 2020

The Power of Forecasting for Your Integration Business

Welcome back to our series of discussions about metrics and how to build the principles of maturity into…

Labor Burden Is a Crucial Concept for Running a Profitable Integration Business
June 8, 2020

Labor Burden Is a Crucial Concept for Running a Profitable Integration Business

If you hear the term “Labor Burden” and you want to glaze over a bit, don’t! Understanding Labor…

Make Your Scope of Work Statements Stand Out
June 1, 2020

Make Your Scope of Work Statements Stand Out

Good Scope of Work Statements Establish Boundaries and Responsibilities A well-defined and communicated scope statement is one of…

Better Processes Equals Better Projects
May 19, 2020

Better Processes Equals Better Projects

When was the last time your integration business focused on process improvement? Process management is an exercise in efficiency…

Video Demo: Q360 Cash Flow Forecasting Dashboard
May 4, 2020

Video Demo: Q360 Cash Flow Forecasting Dashboard

We are excited to release the newly updated cash flow forecasting dashboard in Q360 Why is cash flow…

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