What Should A Lessons Learned Process Focus On?

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When working on an integration project, how often do we hear the words, “Didn’t this happen last time?” Remember, the definition of insanity is doing the same thing over and over again, and expecting a

The Importance Of Setting Business Benchmarks

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NSCA recently took a deep dive into the importance of setting business benchmarks by Chuck Wilson Most likely, the idea of spending an inordinate amount of time reviewing your company’s financial performance isn’t high up

The 4 P’s for a Successful ERP Implementation

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By Tofiq Indawala, PMP Implementing an ERP system is one of the most valued investments that a company can make.  It brings every element of your operations on to a single platform, allowing you to

The Value of an Organization’s Vision

How important to a company is a shared vision — one that resonates with every person in the organization and is felt by every client? Let’s find out by looking at the typical progression and

Does Managed Service Demand Exist for AV Solutions?

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  By Chuck Wilson In a recent Twitter debate, I was challenged on a statement I made in this article, recently published in Commercial Integrator. In this piece, I said that until AV companies have the

What is Business Process Management?

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Business Process Management (BPM) represents an evolution in business thinking that provides companies of all sizes with the transparency, insight and agility to take the competitive lead. It’s such an important element of business automation