Job costing is one of the most complicated issues that Solutions360 has seen in the integration industry. Solutions360 has worked with more than 200 integrators, and fewer than 10 percent were satisfied with their job costing process, prior to implementing … Read More
Business Process Improvement
Dashboards in Q360 Turn Data into Information
What differentiates integrators that use dashboards in Q360 from those that don’t? Today, Tofiq Indawala, Director of Product Management, is joined by Brad Malone from Navigate Management Consulting to talk about dashboards in Q360. How do Solutions360 customers use dashboards? … Read More
Who Owns the Estimating Process – Sales or Operations?
Who should be responsible for the estimating process? One of the issues that Solutions360 often addresses with customers is the estimating process. Today, our own Tofiq Indawala, is joined by Steve Riley, of Navigate Management Consulting, to discuss who should … Read More
Leadership Buy In is Critical for Successful Business Transformation
What are some of the key challenges and success factors for business transformation? Solutions360 and Navigate Management Consulting are both on a mission to help integrators pursue business transformation. Navigate achieves this through process and Solutions360 through software implementation. Roman … Read More
Forecasting for Successful Project Management
How do you manage and forecast resources in you integration business? “One of the biggest problems we see is that integrators aren’t laying out their projects profitably right from the beginning,” says Brad Dempsey, CEO of Solutions360. One of the … Read More
Metrics and KPIs Should Drive the Right Behavior
First, you have to determine, the performance or the behavior you want. Only then can you determine how to measure that performance. This week, Brad Dempsey and Brad Malone, or as we like to call them, The Brad Show, discusses … Read More
Announcing the New Q360 Mobile Application
Solutions360 is very excited to introduce our new mobile application, designed specifically for technicians to perform their functions while on the go. Let’s take a look and see how the Q360 mobile app will make your life easier! As soon … Read More
We Put Ourselves in Our Customers’ Shoes
Best practices for integrators preparing for an ERP implementation is a common topic on our blog. We focus on this topic, because almost nobody talks about ERP implementations as going smoothly. In fact, Q360 customers widely acknowledge the importance of … Read More
The Value of System IDs in Delivering Support
System IDs allow you to identify individual systems by a unique number, defined as a list of serialized assets that belong within the system. In today’s video, Steve Riley, talks to us about one of his passions, the area of … Read More
What Your Sales Forecast Isn’t Telling You
In a lot of organizations, your sales forecast is only giving you a partial representation of the truth The first challenge is to establish objective criteria against the data Sales people are generally very optimistic and hopeful, and as great … Read More
