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Business Process Improvement Articles

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Measuring Customer Profitability
June 8, 2021

Measuring Customer Profitability

Are Your ‘Best’ Customers Your Most Profitable? On this episode of ClearTalk, our CEO, Brad Dempsey, is joined…

Presenting the Estimate
May 31, 2021

Presenting the Estimate

A single precise number does not make a valid estimate   In Part 1 of this blog series,…

The Importance of Professional Project Managers
May 11, 2021

The Importance of Professional Project Managers

Many integration companies that are beginning to mature their business management practices go through a process of determining…

Say What You Mean…And Mean What You Say
May 3, 2021

Say What You Mean…And Mean What You Say

Why is it important to use a consistent vocabulary in your integration business? On this episode of ClearTalk,…

Q360 Is the Best Workflow Tool for Integrators
April 14, 2021

Q360 Is the Best Workflow Tool for Integrators

What does it mean that Q360 is a business process management and workflow tool? When you look at…

Introduction to Q360
April 6, 2021

Introduction to Q360

Welcome to another episode of the Solutions360 ClearTalk Podcast. Today, our Executive Vice President, John Graham, joins us…

The Myth of the Perfect Project Estimate
March 30, 2021

The Myth of the Perfect Project Estimate

Is it better for a project estimate to be precise or accurate? It’s my experience, over hundreds of…

Best Practices for Cash Flow Management
March 15, 2021

Best Practices for Cash Flow Management

Imagine having the ability to accurately forecast cashflow in your integration business! Cash flow management has never been…

What Is Backlog Burn Rate?
March 1, 2021

What Is Backlog Burn Rate?

ClearTalk is a podcast where Solutions360 chats with industry thought leaders about best practices, strategy, and insights within…

Does Everyone Understand the Purpose of Your Processes?
December 14, 2020

Does Everyone Understand the Purpose of Your Processes?

What is the purpose of your processes? And does everyone understand the value? If an integrator is engaging…

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