Our Systems are Integrated… Really?

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As I review “As Is” business processes at new mid-size customers I constantly run into applications that claimed to be “integrated”.  Customers have environments that have integrated CRM, Accounting, Inventory, Job Costing, Project Management, etc. 

Integrated Systems Next Step; Single System

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For years, industry and analysts have been touting the benefits of integrated systems that would improve the decision-making process by taking information from disparate functions and processes and organizing it efficiently. Strides continue to be

What are the Benefits of PSA Software?

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Professional Services Automation (PSA) software includes a number of high level benefits.  We can whittle this down into three groups of benefits; streamlining operations and execution, improving business performance and winning more business. Streamline Operations and

Five Keys to Success when Implementing Change

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No matter what kind of change you are trying to invoke in your business; there are five key considerations to address to give you the best chance for success.  According to Dave Gustafson, NIATx (process