There is widespread belief in the integration industry, that the most important measure for a project manager is to be ‘on time and on budget,’ and that a good project manager will make it so. But…
Meet John Lyall, Customer Success Manager at Solutions360. The idea of a Customer Success Manager is a relatively new development, that is rapidly changing and evolving our customer relationships.…
Integrators regularly ask Solutions360 for advice about how to grow their services revenue. It often goes something like this,
What is the best way to get your team to buy in to the importance of time tracking? On this episode of the Navigator, Brad Dempsey and Brad Malone talk through the time billing paradox, and the…
CFOs Say Cash is King! At NSCA’s 2020 Pivot to Profit Virtual (P2Pv), Solutions360 CEO, along with three leading integration firm CFOs, offered their perspectives on understanding liquidity and cash…
In order to build recurring revenue, integrators are making the shift from a reactive to a proactive support model. There has been a lot of discussion in the integrator community about best practices…
What is the purpose of your processes? And does everyone understand the value?
The better you are at predicting the future, the better decisions you will make.
Today, we’re talking about project accountability, or count-on-ability. Welcome to another episode of The Navigator, with Brad Malone, Managing Partner at Navigate Management Consulting, and Brad…