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Business Process Improvement

Distinguish Competence from Behavior to Maximize Performance Improvement

When managing people, competence and behavior are often indistinguishable ā€” and thatā€™s a problem for integrators that want to maximize performance.   Many managers automatically link competence and behavior together. As a result, when an employee is doing something incorrectly, … Read More

Solutions360 Releases New Interactive Dashboards

Interactive dashboards in Q360 allow individuals at different levels of an integration business, to influence change, and make better (more profitable) decisions. Tofiq Indawala, Director of Product Management for Solutions360, recently joined Brad Malone on the Navigator Podcast, to announce … Read More

Communicate Assumptions and Risks to Create Common Sense

Common sense is when everybody around me agrees with my perception of reality, without my having to tell them. Working on hundreds of projects and training thousands of project managers, Iā€™ve often wondered why so few people around me have … Read More

The Power of Forecasting for Your Integration Business

Welcome back to our series of discussions about metrics and how to build the principles of maturity into your integration business. We’ve talked in a number of these sessions about mature companies versus younger companies or immature companies. And what … Read More

Labor Burden Is a Crucial Concept for Running a Profitable Integration Business

If you hear the term ā€œLabor Burdenā€ and you want to glaze over a bit, donā€™t! Understanding Labor Burden, as applied to the direct hourly cost of your billable labor (Technicians, Engineers, Programmers, Project Managers, etc.), may just change your … Read More

Make Your Scope of Work Statements Stand Out

Good Scope of Work Statements Establish Boundaries and Responsibilities A well-defined and communicated scope statement is one of the primary methods of managing a clientā€™s often-changing expectations of what they will ultimately receive from a project. This is developed during … Read More

Better Processes Equals Better Projects

When was the last time your integration business focused on process improvement? Process management is an exercise in efficiency ā€“ it is all about doing the correct things while minimizing waste. There are a lot of programs out there that address … Read More

Video Demo: Q360 Cash Flow Forecasting Dashboard

We are excited to release the newly updated cash flow forecasting dashboard in Q360 Why is cash flow forecasting important? The object of cash flow forecasting is to compare how much cash you receive each month to how much cash … Read More

10 Critical Reports in Q360 to Help You Make Informed Business Decisions

Author: Tofiq Indawala, PMP As businesses face this unprecedented time due to the COVID-19 pandemic, having access to critical business data has become even more vital. Businesses need critical data faster and more reliably then ever before to help make … Read More

Q360 Helps Integrators Develop Best Practices for Access Control

What is the best way for integrators to track of all those customer passwords? One the of questions Solutions360 always hears from integrators is how to store all their access information. Access control is a problem across the integration industry.  … Read More