When we follow standards, it allows us to establish, measure and assure a certain level of quality, and predictability, to our clients and to one another. These days, many people have a hard time understanding
What is a work breakdown structure? In today’s video, Tofiq Indawala, Director of Product Management, is joined by Brad Malone, from Navigate Management Consulting to discuss the whole concept of a work breakdown structure, and
Implementing new software, or a root canal? If you asked a technology integration business owner whether they would rather have a root canal performed or implement new software in their business, they’d likely opt for
9 Steps to Improve Operational Efficiency Your company’s ability to maximize the ratio of output to input affects how well your business operates as a whole. Whether you’re looking to increase profitability, enhance your
Since the onset of the pandemic, no topic has impacted enterprises more than digital transformation. While many marveled at the rapid rate of change in early 2020, the sustained emphasis on digital transformation continues to
What is a workflow process? By Anne Fray, Sr. Accounting Analyst at Solutions360 Workflow is defined as the organization of work as it moves through a department, across departments or across an entire organization. Here’s
Like it or not, integrators are in the business of selling labor. There came a point in my 40+ year professional sales career when I stopped whining about how “I can’t sell labor for that”
If strategy is your engine, then think of operational planning as the transmission that transfers the power to the wheels for traction. In several blogs, we have addressed the importance of strategic planning, and why
In Part 1 of this series, Closing the Loop with Client Surveys, we concluded that the main purpose of a client survey is to help integrators maintain customer relationships. And a survey accomplishes this by
Some security challenges never change, and this remains true with the shift to a remote workforce. Human fallibility is always in play, even the most secure systems come with inherent risks, and bad actors will eternally