Better Decision Making – Part 2

What is a decision? Part One of our discussion about decision making addressed how managers should approach them. Part Two raises some ideas and questions for further consideration about who should make these decisions: you or

The Value of an Organization’s Vision

How important to a company is a shared vision — one that resonates with every person in the organization and is felt by every client? Let’s find out by looking at the typical progression and

M&A Fundamentals For VARs

By Abby Sorensen Advice on selling your business can improve your company now. Every VAR should want to increase recurring revenue, form stickier relationships with customers, maintain organized financial records, and accelerate growth. If you listened

Spinitar Embraces RMR for Predictable Revenue

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  Adding recurring streams of revenue to your technology integration business will help to develop predictable revenue that can make your company more sustainable in the long run. We often hear from integrators that they

How Spinitar Increased Margins by Focusing on Billable Hours

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Before Solutions360, Spinitar lacked visibility into labor utilization rates, or the percentage of billable hours that employees worked. From an operational efficiency perspective, the company wanted to improve the way it managed its labor pool.

Managed Services: What Are You Waiting For?

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It’s tough for AV integrators to make money selling expensive gear, but there’s a better way for them to maintain a close relationship: managed services. Bob Lobascio, Nick Points and Josh Shanahan talk about recurring

Does Managed Service Demand Exist for AV Solutions?

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  By Chuck Wilson In a recent Twitter debate, I was challenged on a statement I made in this article, recently published in Commercial Integrator. In this piece, I said that until AV companies have the