Use Your Data to Circumvent Risk
A blog entry based upon The AV Profession podcast with Tim Albright and guest David McNutt of Navigate Management Consulting. This podcast is part of a series from The AV Profession about risk management and
Revenue vs. Growth
We’re growing, but what does that really mean? We have heard so much over the past five or ten years about the concept of growth. Everybody talks about it, but does anybody really knows what
From Service to Support
Service is the act of doing. While support is the act of doing with the interest of your customer’s success in mind. The evolution of service to support is a really hot topic with technology
What Should A Lessons Learned Process Focus On?
When working on an integration project, how often do we hear the words, “Didn’t this happen last time?” Remember, the definition of insanity is doing the same thing over and over again, and expecting a
NSCA Next-Generation Leadership Training
Is Your Next-Generation of Leadership Ready to Lead? Finding and retaining talent is a hot topic with systems integrators in 2019. NSCA commonly hears how many integrators are struggling with developing new leaders to better
Culture Shapes the Future of Tempest Technologies
The following customer success story comes from our partners at Navigate Management Consulting. Helping audio visual and related technology companies achieve better business results. Work hard, play hard. Take time for your family.
How Many Types of Software Are You Using?
A common complaint from integrators is having too many different pieces of software that don’t talk to one another. “This is not uncommon, because the industry has grown up this way,” according to David McNutt.
Assessing the Value of Investing in ERP Software
How do you know when your technology integration business is ready to invest in ERP software? Calculating the return value of an investment can be daunting, even for the experienced executive, but one which includes
A Fresh Look at Your Accounting
Why you may (or may not) need to hire a new CFO / Accountant A blog entry based upon The AV Profession podcast with Tim Albright and guest David McNutt from Navigate Management Consulting When we go into
The Value of System IDs in Delivering Support
System IDs allow you to identify individual systems by a unique number, defined as a list of serialized assets that belong within the system. In today’s video, Steve Riley, talks to us about one of