By George Humphrey Managed services continues to be one of the fastest-growing segments of the technology services industry, but is not without its challenges. Time and again, I see the same mistakes being made over
Managed services contracts are still considerably low in the AV industry. This is surprising for a space that’s filled with acquisitions. by Tom LeBlanc “If there was one disappointment” in the otherwise glowingly optimistic
Preparation and organization were keys to AVI’s successful Q360 implementation Anyone who has ever experienced an ERP implementation, will tell you there is nothing ‘easy’ about it. But according to Kendra
Company Profile – AVI Systems started 43 years ago as a small supply company in North Dakota, and has grown into a global provider of audio visual solutions with 15 offices in the U.S. The
Four MSPs (managed services providers) share marketing and customer retention tips that have made the biggest impacts on their companies’ success. Lots of break-fix VARs would prefer to exchange their unpredictable sales cycles for the
By Greg VanDeWalker Low cost and high quality managed services do not go together I’m a huge history buff, so when I was in Manhattan this summer, I couldn’t pass up the opportunity to
Client Profile Since its inception in 1990, Genesis Integration has transformed from a professional audio provider into a highly sophisticated systems integration company. The company provides a full range of design/build, consulting and installation services
There is a lot of discussion within the integrator community about the need to get into managed services and develop streams of recurring monthly revenue in response to shrinking margins on hardware. We spoke with