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Author Archives: s360

Spinitar Embraces RMR for Predictable Revenue

  Adding recurring streams of revenue to your technology integration business will help to develop predictable revenue that can make your company more sustainable in the long run. We often hear from integrators that they are too busy working in … Read More

How Spinitar Increased Margins by Focusing on Billable Hours

Before Solutions360, Spinitar lacked visibility into labor utilization rates, or the percentage of billable hours that employees worked. From an operational efficiency perspective, the company wanted to improve the way it managed its labor pool. Today, with the Solutions360 software … Read More

Managed Services: What Are You Waiting For?

It’s tough for AV integrators to make money selling expensive gear, but there’s a better way for them to maintain a close relationship: managed services. Bob Lobascio, Nick Points and Josh Shanahan talk about recurring revenue at the 2018 NSCA … Read More

Does Managed Service Demand Exist for AV Solutions?

  By Chuck Wilson In a recent Twitter debate, I was challenged on a statement I made in this article, recently published in Commercial Integrator. In this piece, I said that until AV companies have the right people in place, they … Read More

See you at the 2018 NSCA Business & Leadership Conference

  We’re thrilled to help bring you the 20th annual BLC. We are excited to see you again and to join you in benefiting from the great speakers and powerful content this event always delivers. And if you’re tired of … Read More

Genesis Integration Harnessed the Power of Data with Q360 PSA Software

Big Data is on everyone’s lips as both a challenge and an opportunity for 2018, with a promise that increased information will allow us to yield valuable insights and make better business decisions. Organizations that manage to make sense of … Read More

3 Managed Services Mistakes to Avoid

 By George Humphrey Managed services continues to be one of the fastest-growing segments of the technology services industry, but is not without its challenges. Time and again, I see the same mistakes being made over and over. In an effort … Read More

There’s a ‘Disappointing’ Lack of Managed Services Contracts in AV Industry, According to These Findings

  Managed services contracts are still considerably low in the AV industry. This is surprising for a space that’s filled with acquisitions. by Tom LeBlanc “If there was one disappointment” in the otherwise glowingly optimistic results of Commercial Integrator’s and … Read More

5 Best Practices from AVI Systems for a Successful ERP Implementation

  Preparation and organization were keys to AVI’s successful Q360 implementation       Anyone who has ever experienced an ERP implementation, will tell you there is nothing ‘easy’ about it. But according to Kendra Apelt, Process Management Architect at … Read More

Q360 Helps Spinitar Develop Metrics to Create Accountability

Spinitar is an audio visual and communications company with over 100 staff and branch offices around the southwestern U.S. We spoke with Jay Rogina, CEO at Spinitar. Below are some excerpts from our interview – S360: You have been a … Read More