Iād like to describe some of the best AV sales people Iāve seen, from some of the best companies Iāve worked with. By Brad Malone, Navigate Management Consulting Most the integration companies Iāve worked with employ a range of sales … Read More
There are four ways to measure work in your integration business Quantity First are measures of output, starting with Quantity: how much work was produced. You can usually identify and report the number of units, pounds, or other output measures, … Read More
Who should be responsible for the estimating process? One of the issues that Solutions360 often addresses with customers is the estimating process. Today, our own Tofiq Indawala, is joined by Steve Riley, of Navigate Management Consulting, to discuss who should … Read More
How do you manage and forecast resources in you integration business? “One of the biggest problems we see is that integrators aren’t laying out their projects profitably right from the beginning,” says Brad Dempsey, CEO of Solutions360. One of the … Read More
Thereās no such thing as an AV project with a change order, right? In this edition of Clear Talk, we continue with the topic of project management. A big part of project management is focusing on the equipment, material, and … Read More
In this edition of Clear Talk, Tofiq Indawala shows us how to monitor project profitability in Q360. First of all, who needs to look at project profitability data? Typically, the accounting team, executives, as well as the sales team and … Read More
As we speak to members and answer their questions, we tend to notice patterns. Recently, NSCA has been talking to integrators about āprofit killersā ā things that help us lose money. Do you fall prey to any of these? … Read More
Roman Burchart remembers the days when project costing at SVT was time-consuming and rife with tedium and murkiness. āWe had very limited visibility into our actual project costing,ā says Burchart, the Chief Operating … Read More
By Carolyn Heinze On May 22, 2014 An excerpt from the full article The customer may not always be right, but that doesn’t mean that they donāt deserve stellar service. In fact, great service is not a … Read More
āOur business is in growth modeā Says Kelly McCarthy, CEO of Genesis Integration, āand when we tried to get data from the CRM program, the project management system and accounting system to get a clear view of the business, I couldn’t trust the numbers.ā When … Read More
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