When we follow standards, it allows us to establish, measure and assure a certain level of quality, and predictability, to our clients and to one another. These days, many people have a hard time understanding why some people don’t seem … Read More
Increasing complexity in the AV industry is driving integrators to look at process A focus on process has not always been necessary for success, but it has long been a priority at Lone Star Communications. Ray Bailey, CEO, and Patt … Read More
Too often the PSA software market doesn’t do itself any favours in its dealings with customer’s expectations. After 12 years working in the industry, in the sales, delivery and support side of the business, I have seen too many examples … Read More
Transformation of any type brings challenges. From ensuring alignment to documenting processes, this expert advice can help minimize friction. Even in 2023, digital transformation can be a daunting initiative. Whether your organization is transitioning from a comfortable legacy system or porting … Read More
9 Steps to Improve Operational Efficiency Your company’s ability to maximize the ratio of output to input affects how well your business operates as a whole. Whether you’re looking to increase profitability, enhance your customer experience, or streamline processes … Read More
3 Character Traits to Overcome Obstacles in Your Integration Business What started out as a dream to fly led to one of today’s most common forms of travel: the airplane. While overcoming business obstacles can often feel like defying gravity, … Read More
One way to ease the impact of uncertainty and volatility is for integrators to build resilience into their processes. While developing personal and team adaptability, integrators should also examine how their processes either build or drain resilience. Consider this advice. … Read More
Integrators have become increasingly creative over the last 20 or so months, shifting to a remote work strategy, and taking on new product and service lines to meet the quickly changing needs of their customers. As a technology provider, you … Read More
The project closure process, which as project managers know, simply means closing out a project at its conclusion, can happen many ways. Some project closures are positive; many are negative. In my experience working with many systems integration companies, … Read More
On this episode of ClearTalk, our Director of Product Management, Tofiq Indawala, is joined by Brad Malone, from Navigate Management Consulting, to discuss that three-letter word WIP. What is it? What does it mean? And why is WIP management important? … Read More
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