Most businesses have standalone software packages that act as repositories for data and to perform various job specific tasks. It’s common to end up with 3 or more separate systems, each essentially acting as a silo for information, making it … Read More
Are you good at making decisions? Good management is about making clear and timely decisions so that the business runs smoothly and profitably with as little disruption and drama as possible. Three common deterrents to clear decision making by company … Read More
9 Steps to Improve Operational Efficiency Your company’s ability to maximize the ratio of output to input affects how well your business operates as a whole. Whether you’re looking to increase profitability, enhance your customer experience, or streamline processes … Read More
What is a work breakdown structure? In today’s video, Tofiq Indawala, Director of Product Management, is joined by Brad Malone, from Navigate Management Consulting to discuss the whole concept of a work breakdown structure, and how that impacts project management. … Read More
From all the conversations we’ve had with integration owners, the one challenge we hear about a lot is “busy season.” There are no hard-and-fast rules in the systems integration industry – mainly because no two businesses are exactly the same. … Read More
What does it mean that Q360 is a business process management and workflow tool? When you look at an integration business in terms of workflows, Q360 helps to organize data so processes can be standardized across the organization. This allows … Read More
What is the purpose of your processes? And does everyone understand the value? If an integrator is engaging in an activity on a daily basis, people need to know why. Everyone should understand why processes are in place. Mature companies … Read More
When managing people, competence and behavior are often indistinguishable — and that’s a problem for integrators that want to maximize performance. Many managers automatically link competence and behavior together. As a result, when an employee is doing something incorrectly, … Read More
Welcome back to our series of discussions about metrics and how to build the principles of maturity into your integration business. We’ve talked in a number of these sessions about mature companies versus younger companies or immature companies. And what … Read More
Changing the Way You Sell HaaS and Financing Ultimately, adopting an As-A-Service or subscription model will change your business for the better, but there is more to making the change than building out the offering. Once you are ready to … Read More
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