Is Your Business Ready for an ERP System? In the life cycle of every growing business, there comes a pivotal moment where the once small and agile team, capable of managing everything manually, starts to falter under the increasing complexity … Read More
business process management software
Why Are Standards Important, and How Do We Get Our People to Follow Them?
When we follow standards, it allows us to establish, measure and assure a certain level of quality, and predictability, to our clients and to one another. These days, many people have a hard time understanding why some people don’t seem … Read More
Resource Management – Getting What You Need from Workers
Here’s a question all AV companies need to ask: How do we handle resource management inside our organizations? Resource management is such an important issue, it invariably leads to other questions: How do we manage the utilization of our … Read More
When 1+1=3
Business Intelligence – with implementation of an ERP system & overlaying BPM, you can harness your centralized data is the big strategic advantage. … Read More
Would You Rather…Implement New Software, or Get a Root Canal?
Implementing new software, or a root canal? If you asked a technology integration business owner whether they would rather have a root canal performed or implement new software in their business, they’d likely opt for the root canal. The thought … Read More
The Profit Killer – Unnecessary Process Variation
By Brad Malone I’ve had the privilege of being an intern under Dr. W. Edwards Deming (I wonder how many readers know the significance of that name without “Googling” it), a Malcolm Baldrige National Quality Award Regional Auditor (same interest … Read More
Lone Star Enhances the Customer Experience with a Focus on Process
Increasing complexity in the AV industry is driving integrators to look at process A focus on process has not always been necessary for success, but it has long been a priority at Lone Star Communications. Ray Bailey, CEO, and Patt … Read More
When Is It Time for an ERP Upgrade?
When Is It Time for an ERP Upgrade? An ERP implementation can be costly and time-consuming. Deciding when to invest in a new ERP (Enterprise Resource Planning) software for your system integration business is a significant decision that can have … Read More
How Much Does Workflow Management Affect Your Bottom Line?
Most businesses have standalone software packages that act as repositories for data and to perform various job specific tasks. It’s common to end up with 3 or more separate systems, each essentially acting as a silo for information, making it … Read More
Management is about Making Decisions
Are you good at making decisions? Good management is about making clear and timely decisions so that the business runs smoothly and profitably with as little disruption and drama as possible. Three common deterrents to clear decision making by company … Read More