Managed services contracts are still considerably low in the AV industry. This is surprising for a space that’s filled with acquisitions. by Tom LeBlanc “If there was one disappointment” in the otherwise glowingly optimistic results of Commercial Integrator’s and
Four MSPs (managed services providers) share marketing and customer retention tips that have made the biggest impacts on their companies’ success. Lots of break-fix VARs would prefer to exchange their unpredictable sales cycles for the stability of a managed services
Your company culture drives your company’s success. It’s formed from the values and mindset of your employees and leadership team. When you design a company culture and work environment that your employees appreciate, they’ll care more about their jobs and
by Brad Malone, MA, PMP We’ve all heard how different generations of people (baby boomers, Gen X, Gen Y) work and live differently. This sometimes causes frustration for those of one generation who must interact with those of another generation
It has been two and half years since Dustin Campbell took the helm at Adtech Systems, and over that time the company has focused heavily on internal operations. “Our general thesis is you have to have a very strong operational
No matter how perfect your change management plan is, there are sure to be bumps in the road. Here are some dos and don’ts to help smooth out those inevitable bumps and keep you on track. When working though a
CEDAR RAPIDS, IA, Aug. 22, 2017 The second annual Pivot to Profit event, hosted by NSCA, PSA Security, and SYNNEX, is attracting big names in technology. These companies want to teach integrators how to “pivot” to take advantage of new
How important to a company is a shared vision — one that resonates with every person in the organization and is felt by every client? Let’s find out by looking at the typical progression and growth of an audiovisual integration
by Ari Fuchs With all the mergers and acquisitions (M&A) afoot in the AV integration industry, how can integrators make sense of their own potential? During my two days at InfoComm, I had the pleasure of meeting with several industry
Through a name change, new philosophy and even a recession, Spinitar has grown to a $60 million company that shows unmatched loyalty to its employees, builds unique project teams and even works with competitors D. Craig MacCormack Click here to
Are You Ready for ERP Software? There is a tipping point in every business when the small, nimble team that worked its magic for years starts to degrade under the weight of data. Too many customers to keep track
A customer centric focus is key Every employee in an organization supports the sales process, but many don’t realize how their role impacts the bottom line. Successful companies spell it out so everyone understands their contribution to long-term profitability. The
It’s not uncommon for organizations go down the ERP path only to realize very little ROI, and it can usually be blamed on lack of preparation, not the software itself. Many organizations fail in their first attempt at implementing ERP
I received an engaging note from a client yesterday about how they perceived the acquisition of our software and it made me curious to see how others viewed software’s place in your business. Eric the CFO at Wayne Automatic said:
Project Accounting, sometimes referred to as job cost accounting, is the practice of creating financials specifically to track the financial progress of projects. Project Accounting enables the professional services organization to monitor the progress of their projects from a financial
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