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Change Management

You’re A Recurring Revenue Believer… Now What?

Four MSPs (managed services providers) share marketing and customer retention tips that have made the biggest impacts on their companies’ success. Lots of break-fix VARs would prefer to exchange their unpredictable sales cycles for the stability of a managed services … Read More

How to Shape Your Company Culture

Your company culture drives your company’s success. It’s formed from the values and mindset of your employees and leadership team. When you design a company culture and work environment that your employees appreciate, they’ll care more about their jobs and … Read More

Establishing Shared Values and Ethics

by Brad Malone, MA, PMP We’ve all heard how different generations of people (baby boomers, Gen X, Gen Y) work and live differently.  This sometimes causes frustration for those of one generation who must interact with those of another generation … Read More

Employee Engagement is Essential for a Successful ERP Implementation

It has been two and half years since Dustin Campbell took the helm at Adtech Systems, and over that time the company has focused heavily on internal operations. “Our general thesis is you have to have a very strong operational … Read More

How to Stay on Track Through the Change Management Process

No matter how perfect your change management plan is, there are sure to be bumps in the road. Here are some dos and don’ts to help smooth out those inevitable bumps and keep you on track. When working though a … Read More

Pivot to Profit: Integrators Learn from Major Technology Players

CEDAR RAPIDS, IA, Aug. 22, 2017 The second annual Pivot to Profit event, hosted by NSCA, PSA Security, and SYNNEX, is attracting big names in technology. These companies want to teach integrators how to “pivot” to take advantage of new … Read More

The Value of an Organization’s Vision

How important to a company is a shared vision — one that resonates with every person in the organization and is felt by every client? Let’s find out by looking at the typical progression and growth of an audiovisual integration … Read More

What’s With All the Mergers & Acquisitions?

by Ari Fuchs With all the mergers and acquisitions (M&A) afoot in the AV integration industry, how can integrators make sense of their own potential? During my two days at InfoComm, I had the pleasure of meeting with several industry … Read More

How Spinitar’s Self-Directed Teams and ‘Family’ Culture Helped It Reach $60M

Through a name change, new philosophy and even a recession, Spinitar has grown to a $60 million company that shows unmatched loyalty to its employees, builds unique project teams and even works with competitors D. Craig MacCormack Click here to … Read More

The Pitfalls of Business Process Improvement Initiatives

The business of improving your business is serious business.  How many times have you or someone on your team tinkered with a process and had it result in less than desired results?  Perhaps it wasn’t adopted, or only partially adopted by … Read More