Service is the act of doing. While support is the act of doing with the interest of your customerās success in mind. The evolution of service to support is a really hot topic with technology integrators these days. There is … Read More
Change Management
NSCA: We Are Under Attack By Proposed Legislation and You Must Act
A cluster of regulatory legislation that could negatively affect the integration business is on the docket. During its annual NSCA Member Meeting at the 2019 Business & Leadership Conference, the trade organization will ask integrators to step up. This is … Read More
Managing Growth
In the face of increasing complexity, managing growth is a top priority for systems integrators The systems integration industry has become increasingly complex. Twenty years ago you didnāt have to focus on business processes in order to be successful, but … Read More
Preparing for an ERP Implementation
Preparing for an ERP implementation; most companies are not ready and they don’t know it. At InfoComm, Steve Riley, Senior Consultant at Navigate Management Consulting, sat down with Brad Dempsey to discuss ERP implementation readiness. Riley lived through a big … Read More
Getting Started with Q360
Welcome to Solutions360ās new series of video demos. Every month, here on ClearTalk, weāll be releasing a new video and sharing tips and tricks to help you get the most out of Q360. In this video, Tofiq Indawala, Director of … Read More
Brad Malone and Brad Dempsey Discuss ERP Implementation Readiness
Brad Malone and Brad Dempsey recently sat down to discuss ERP implementation readiness, and the growing partnership between Navigate Management Consulting and Solutions360. An ERP implementation is not something a company does every year; it is a big change, and a … Read More
Free Webinar: The Day of Revenue Reckoning is Coming
Depending on your business and current contract language, new revenue recognition standards may have a significant impact on your business. There are no quick and simple answers, so now is the time to prepare for these upcoming … Read More
M&A Fundamentals For VARs
By Abby Sorensen Advice on selling your business can improve your company now. Every VAR should want to increase recurring revenue, form stickier relationships with customers, maintain organized financial records, and accelerate growth. If you listened to sound bites of Brooke … Read More
Managed Services: What Are You Waiting For?
Itās tough for AV integrators to make money selling expensive gear, but thereās a better way for them to maintain a close relationship: managed services. Bob Lobascio, Nick Points and Josh Shanahan talk about recurring revenue at the 2018 NSCA … Read More
Thereās a āDisappointingā Lack of Managed Services Contracts in AV Industry, According to These Findings
Managed services contracts are still considerably low in the AV industry. This is surprising for a space thatās filled with acquisitions. by Tom LeBlanc āIf there was one disappointmentā in the otherwise glowingly optimistic results of Commercial Integratorās and … Read More
