First, you have to determine, the performance or the behavior you want. Only then can you determine how to measure that performance. This week, Brad Dempsey and Brad Malone, or as we like to call them, The Brad Show, discusses … Read More
Industry Discussion
Will Your Integration Business Survive Corporate Adolescence?
Without even defining corporate adolescence, you can figure out what it means. Corporate adolescence is a term Navigate likes to use to describe that awkward stage in a company’s life when they are no longer small—but not yet large. You … Read More
Why You Should Support the NSCA Ignite Initiative
Join Solutions360 and Support the NSCA Ignite Initiative Ignite is an initiative established by the NSCA Education Foundation. The NSCA Ignite program is aimed at attracting and engaging the next generation of audiovisual technology professionals. There is a growing demand … Read More
Use Your Data to Circumvent Risk
A blog entry based upon The AV Profession podcast with Tim Albright and guest David McNutt of Navigate Management Consulting. This podcast is part of a series from The AV Profession about risk management and risk assessment. Today is a … Read More
Revenue vs. Growth
We’re growing, but what does that really mean? We have heard so much over the past five or ten years about the concept of growth. Everybody talks about it, but does anybody really knows what it means? What does growth … Read More
From Service to Support
Service is the act of doing. While support is the act of doing with the interest of your customer’s success in mind. The evolution of service to support is a really hot topic with technology integrators these days. There is … Read More
Don’t Buy Software without Clear Business Objectives
Integrators often say that they want to replace their current software When I ask why, they normally respond with a list of short comings with their current technology. It is also not uncommon to receive a request for proposal, … Read More
What Should A Lessons Learned Process Focus On?
When working on an integration project, how often do we hear the words, “Didn’t this happen last time?” Remember, the definition of insanity is doing the same thing over and over again, and expecting a different result. You could say … Read More
NSCA Next-Generation Leadership Training
Is Your Next-Generation of Leadership Ready to Lead? Finding and retaining talent is a hot topic with systems integrators in 2019. NSCA commonly hears how many integrators are struggling with developing new leaders to better understand the business, enlarge their … Read More
NSCA: We Are Under Attack By Proposed Legislation and You Must Act
A cluster of regulatory legislation that could negatively affect the integration business is on the docket. During its annual NSCA Member Meeting at the 2019 Business & Leadership Conference, the trade organization will ask integrators to step up. This is … Read More