CFOs Say Cash is King! At NSCA’s 2020 Pivot to Profit Virtual (P2Pv), Solutions360 CEO, along with three leading integration firm CFOs, offered their perspectives on understanding liquidity and cash flow for MSPs. 2020 P2Pv Session Presenters: Brad Dempsey, CEO … Read More
Industry Discussion
Best Practices for Building Recurring Revenue
In order to build recurring revenue, integrators are making the shift from a reactive to a proactive support model. There has been a lot of discussion in the integrator community about best practices for developing services and support revenue, and … Read More
Does Everyone Understand the Purpose of Your Processes?
What is the purpose of your processes? And does everyone understand the value? If an integrator is engaging in an activity on a daily basis, people need to know why. Everyone should understand why processes are in place. Mature companies … Read More
Building Accountability in Your Integration Business
Today, we’re talking about project accountability, or count-on-ability. Welcome to another episode of The Navigator, with Brad Malone, Managing Partner at Navigate Management Consulting, and Brad Dempsey, CEO of Solutions 360. Project accountability means that we all have our roles, … Read More
Organizational Change Management Drives Adoption of the New Revenue Recognition Standard
How Can Integrators Engage, Enable and Execute Change? Integrators are learning that the new Revenue Recognition standard can have company-wide impacts that affect core business functions and their associated systems and data. Because so many parts of a business are … Read More
Strategic Planning Pitfalls to Avoid
Tis the season! No, not the holiday season, although that will soon be here! For business owners and leaders, it’s time to reflect on the past year, examine the competitive landscape, explore possible initiatives and set goals. A good … Read More
Best Practices for Managing Change Orders
Managing change orders is important, starting day one of every project. Imagine you have accounting records, and you know how much money you started with at the beginning of a project, and you know how much money you ended up … Read More
Aligning Behavior with Values and Ethics
Basic behavior is either the willful alignment to established standards, or the willful disobedience of those standards. In last week’s blog, we discussed the importance of distinguishing competence from behavior to maximize performance improvement. Today, we continue this conversation. Behavior … Read More
ClearTalk Ep 01: Ruthless Consistency with Michael Canic
When all is said and done, a lot more gets said than done. What is the antidote to this? Ruthless Consistency! Welcome to the inaugural episode of ClearTalk, the new Solutions360 Podcast. On this episode of ClearTalk, our CEO, Brad … Read More
Solutions360 Releases New Interactive Dashboards
Interactive dashboards in Q360 allow individuals at different levels of an integration business, to influence change, and make better (more profitable) decisions. Tofiq Indawala, Director of Product Management for Solutions360, recently joined Brad Malone on the Navigator Podcast, to announce … Read More