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Keeping Score in Your Integration Business

Where in your organization are you keeping score, and who is responsible for it? Toward the end of the fiscal year, most organizations will set out strategic goals for the following year. Whether that’s sales, performance, customer satisfaction or profitability. … Read More

Why Integrators Should Pivot to a Managed Services Provider Business Model

Why does NSCA put such a focus on what IT VARs are doing, and the managed services provider business model that prevails in the IT space? One question that NSCA often gets from integrators is, “It seems you are steering … Read More

Revenue Recognition Basics with Brad Dempsey

Revenue recognition standards determine both how much and when revenue is recognized on the income statement…so that’s a big deal. The new revenue recognition rules came into effect for non-public companies for fiscal years beginning after December 15, 2018. So … Read More

Would You Rather Increase Revenue, or Reduce Costs?

It takes about $100 of revenue to add $10 of profit, but it only takes $10 of cost savings to add $10 of profit. So, would you rather increase revenue, or reduce costs? Sales Executives generally think their role is … Read More

Solutions360 Announces Launch of New Web Client

Solutions 360 is very excited to announce our completely redesigned Q360 web client   This is the launch of our first end-to-end web client. It is the same technology, the same efficiency and the same functionality that you’ve enjoyed for … Read More

Leadership Buy In is Critical for Successful Business Transformation

What are some of the key challenges and success factors for business transformation? Solutions360 and Navigate Management Consulting are both on a mission to help integrators pursue business transformation. Navigate achieves this through process and Solutions360 through software implementation. Roman … Read More

Forecasting for Successful Project Management

How do you manage and forecast resources in you integration business? “One of the biggest problems we see is that integrators aren’t laying out their projects profitably right from the beginning,” says Brad Dempsey, CEO of Solutions360. One of the … Read More

Quality Equals Pride

by Brad Malone, Partner at Navigate Management Consulting Is there a direct linkage between the level of quality delivered within an AV systems integration project and the level of personal and organizational pride in that accomplishment? And if so – … Read More

Operations in the Summer Months

by Mike Abernathy Getting Back to Basics On a daily basis at NSCA, I chat with integrators about being more efficient. Increasing efficiency leads to more time being available, higher levels of profitability and happier customers (assuming, of course, that … Read More

Solutions360 and D-Tools Create the Foundation for Outstanding Customer Experiences

Solutions360 and D-Tools share a common vision to help integrators increase productivity, efficiency and standardization. From the first interaction with a new customer to the final service touch point, you want the design and engineering experience to be seamless and … Read More