Best Practices for Preparing for Your Busy Season as an Integrator
From all the conversations we’ve had with integration owners, the one challenge we hear about a lot is “busy season.” There are no hard-and-fast rules in the systems integration industry – mainly because no two businesses are exactly the same.
Q360 Is the Best Workflow Tool for Integrators
What does it mean that Q360 is a business process management and workflow tool? When you look at an integration business in terms of workflows, Q360 helps to organize data so processes can be standardized across the organization. This allows
Introduction to Q360
Welcome to another episode of the Solutions360 ClearTalk Podcast. Today, our Executive Vice President, John Graham, joins us for an introduction to Q360, and to discuss how it is different from other ERP software platforms. Q360 is a full ERP
The Myth of the Perfect Project Estimate
Is it better for a project estimate to be precise or accurate? It’s my experience, over hundreds of AV integration projects and hundreds more in numerous industries, that most people believe a precise estimate is more accurate — and that
Are You Living Your Values and Ethics?
Culture can be difficult to define, but it embodies who we are as a company. Welcome to another episode of Clear Talk. Today, our CEO, Brad Dempsey, is joined by Brad Malone from Navigate Management Consulting, to discuss how culture is
Best Practices for Cash Flow Management
Imagine having the ability to accurately forecast cashflow in your integration business! Cash flow management has never been more important to integrators than it is now. Most integrators go through a great deal of effort calculating cash flow, but it’s
Women in Project Management
Is the Systems Integration industry ready to fully acknowledge the value of women in the project management role and support their growth? By Brad Malone, Managing Partner at Navigate Management Consulting I hope so, because whether the job is
What Is Backlog Burn Rate?
ClearTalk is a podcast where Solutions360 chats with industry thought leaders about best practices, strategy, and insights within the Integration industry. On this week’s episode, our CEO, Brad Dempsey welcomes Tofiq Indawala, Director of Product Management, to the podcast to
Should Integrators Reward Value or Effort?
I find that people are often rewarded by how busy they are, rather than how productive they are. I was recently working with a company and the president said, “I want people who put in lots of effort.” I asked
3 Security Trends to Watch in 2021
Security is an everlasting concern for enterprise IT. Here’s what experts say are some of the top security trends to watch in 2021 – as “normal” gets redefined. Here’s one prediction that you can bet on: Forecasting enterprise security trends
What Happens When the Project Estimate Doesn’t Match Reality?
There is widespread belief in the integration industry, that the most important measure for a project manager is to be ‘on time and on budget,’ and that a good project manager will make it so. But this assumes that the
Customer Success Manager Is One of Solutions360’s Most Innovative Roles
Meet John Lyall, Customer Success Manager at Solutions360. The idea of a Customer Success Manager is a relatively new development, that is rapidly changing and evolving our customer relationships. John meets with Solutions360 customers to understand their needs and help
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- AV integrators
- Q360 Software
- erp software
- Navigate Consulting
- business process management software
- technology integrators
- process improvement
- NSCA
- financial management
- Increase margins
- continuous improvement
- change management
- best practices
- job costing
- project management
- improve efficiency
- managed services provider
- customer case study
- Navigate Academy
- Employee engagement
- psa software
- recurring monthly revenue (RMR)
- automate business processes
- KPIs
- business process improvement