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“I Can’t Sell Labor for That!”

Like it or not, integrators are in the business of selling labor. There came a point in my 40+ year professional sales career when I stopped whining about how “I can’t sell labor for that” due to burdened internal costs.

March 7, 2022

8 Powerful Phrases for High-EQ Leaders

Practice emotional intelligence by incorporating these simple, powerful phrases into your leadership vocabulary. Emotional intelligence is a must-have soft skill for leaders, and it’s not hard to spot the ones who possess it. People are drawn to high-EQ leaders. It’s apparent in

March 1, 2022

Operational Planning Turns Strategy into Execution

If strategy is your engine, then think of operational planning as the transmission that transfers the power to the wheels for traction. In several blogs, we have addressed the importance of strategic planning, and why integrators should do it every

February 22, 2022

How to Create the Ultimate Client Survey

In Part 1 of this series, Closing the Loop with Client Surveys, we concluded that the main purpose of a client survey is to help integrators maintain customer relationships. And a survey accomplishes this by capturing alignment or disparity in

February 8, 2022

Manage Your Business by Numbers, Not Emotions

Solutions360 believes in helping integrators make smart decisions to improve business. That’s why we’re sponsoring NSCA’s BLC2022. As we gear up for this year’s event, it’s the perfect time to remember these words of wisdom from Chuck Wilson – Running

February 1, 2022

Closing the Loop with Client Surveys

Client surveys can help integrators maintain customer relationships When we speak with integrators about client surveys, we often hear, “We don’t use them anymore because people don’t return them.” Or worse, “We get some back, but nobody reads them.” And

January 25, 2022

4 Common Security Challenges with a Remote Workforce

Some security challenges never change, and this remains true with the shift to a remote workforce. Human fallibility is always in play, even the most secure systems come with inherent risks, and bad actors will eternally seek out any and every

January 11, 2022

9 Powerful Ways to Coach Your Next Generation Leaders

Your organization’s next generation leaders face huge expectations from business stakeholders right now. Are you coaching them to grow, deliver – and stay? Today’s tech leaders and managers must be fluent in an ever-growing list of technology fundamentals, plus

January 4, 2022

It’s a Good Time to Evaluate Your Systems and Processes

Integrators have become increasingly creative over the last 20 or so months, shifting to a remote work strategy, and taking on new product and service lines to meet the quickly changing needs of their customers. As a technology provider, you

December 21, 2021

4 Simple Ways to Increase Employee Engagement

Engaged, motivated employees are more productive! Consider these strategies to ensure that each of your employees feel valued. With remote work continuing into the foreseeable future, it’s more important than ever for managers to connect with their teams – not

December 14, 2021

The Project Closure Process

The project closure process, which as project managers know, simply means closing out a project at its conclusion, can happen many ways. Some project closures are positive; many are negative. In my experience working with many systems integration companies,

November 30, 2021

5 Leadership Tips for Managing Conflict

Unresolved conflict on a team can cause everything from reduced execution to retention and morale problems. With so much at stake, here’s how leaders can help their teams improve. Conflict is an inevitable and normal part of interactions – and teams

November 22, 2021