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How to Create an Operating Plan
Operational planning is critical for the success of your integration business, so what is the best way to create an operating plan? In Part 1 of this discussion, Operational Planning Turns Strategy into Execution, I made the assertion that the
March 22, 2022
“I Can’t Sell Labor for That!”
Like it or not, integrators are in the business of selling labor. There came a point in my 40+ year professional sales career when I stopped whining about how “I can’t sell labor for that” due to burdened internal costs.
March 7, 2022
8 Powerful Phrases for High-EQ Leaders
Practice emotional intelligence by incorporating these simple, powerful phrases into your leadership vocabulary. Emotional intelligence is a must-have soft skill for leaders, and it’s not hard to spot the ones who possess it. People are drawn to high-EQ leaders. It’s apparent in
March 1, 2022
Operational Planning Turns Strategy into Execution
If strategy is your engine, then think of operational planning as the transmission that transfers the power to the wheels for traction. In several blogs, we have addressed the importance of strategic planning, and why integrators should do it every
February 22, 2022
How to Create the Ultimate Client Survey
In Part 1 of this series, Closing the Loop with Client Surveys, we concluded that the main purpose of a client survey is to help integrators maintain customer relationships. And a survey accomplishes this by capturing alignment or disparity in
February 8, 2022
Manage Your Business by Numbers, Not Emotions
Solutions360 believes in helping integrators make smart decisions to improve business. That’s why we’re sponsoring NSCA’s BLC2022. As we gear up for this year’s event, it’s the perfect time to remember these words of wisdom from Chuck Wilson – Running
February 1, 2022
Closing the Loop with Client Surveys
Client surveys can help integrators maintain customer relationships When we speak with integrators about client surveys, we often hear, “We don’t use them anymore because people don’t return them.” Or worse, “We get some back, but nobody reads them.” And
January 25, 2022
4 Common Security Challenges with a Remote Workforce
Some security challenges never change, and this remains true with the shift to a remote workforce. Human fallibility is always in play, even the most secure systems come with inherent risks, and bad actors will eternally seek out any and every
January 11, 2022
9 Powerful Ways to Coach Your Next Generation Leaders
Your organization’s next generation leaders face huge expectations from business stakeholders right now. Are you coaching them to grow, deliver – and stay? Today’s tech leaders and managers must be fluent in an ever-growing list of technology fundamentals, plus
January 4, 2022
It’s a Good Time to Evaluate Your Systems and Processes
Integrators have become increasingly creative over the last 20 or so months, shifting to a remote work strategy, and taking on new product and service lines to meet the quickly changing needs of their customers. As a technology provider, you
December 21, 2021
4 Simple Ways to Increase Employee Engagement
Engaged, motivated employees are more productive! Consider these strategies to ensure that each of your employees feel valued. With remote work continuing into the foreseeable future, it’s more important than ever for managers to connect with their teams – not
December 14, 2021
The Project Closure Process
The project closure process, which as project managers know, simply means closing out a project at its conclusion, can happen many ways. Some project closures are positive; many are negative. In my experience working with many systems integration companies,
November 30, 2021
