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Our Systems are Integrated… Really?

As I review “As Is” business processes at new mid-size customers I constantly run into applications that claimed to be “integrated”.  Customers have environments that have integrated CRM, Accounting, Inventory, Job Costing, Project Management, etc.  However, rarely are these software

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Integrated Systems Next Step; Single System

For years, industry and analysts have been touting the benefits of integrated systems that would improve the decision-making process by taking information from disparate functions and processes and organizing it efficiently. Strides continue to be made in driving efficiencies throughout

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What are the Benefits of PSA Software?

Professional Services Automation (PSA) software includes a number of high level benefits.  We can whittle this down into three groups of benefits; streamlining operations and execution, improving business performance and winning more business. Streamline Operations and Execution These PSA elements allow

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Five Keys to Success when Implementing Change

No matter what kind of change you are trying to invoke in your business; there are five key considerations to address to give you the best chance for success.  According to Dave Gustafson, NIATx (process improvement specialists) Director, these are

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