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Use Your Data to Circumvent Risk

A blog entry based upon The AV Profession podcast with Tim Albright and guest David McNutt of Navigate Management Consulting. This podcast is part of a series from The AV Profession about risk management and risk assessment. Today is a

May 27, 2019

Revenue vs. Growth

We’re growing, but what does that really mean? We have heard so much over the past five or ten years about the concept of growth. Everybody talks about it, but does anybody really knows what it means? What does growth

May 20, 2019

Avoid the Pitfalls of Business Process Improvement Initiatives

The business of improving your business is serious business. How many times have you or someone on your team tinkered with a process and achieved a less than desired result? Perhaps it wasn’t adopted, or only partially adopted by a few

May 14, 2019

Solutions360 Talks Business Transformation at InfoComm 2019

The Solutions360 team is busy getting ready for InfoComm 2019, where we will be talking to integrators about how to transform their businesses. Stop by our booth #4975 and learn how other integration companies are keeping up margins and increasing

May 13, 2019

From Service to Support

Service is the act of doing. While support is the act of doing with the interest of your customer’s success in mind. The evolution of service to support is a really hot topic with technology integrators these days. There is

May 6, 2019

Don’t Buy Software without Clear Business Objectives

Integrators often say that they want to replace their current software When I ask why, they normally respond with a list of short comings with their current technology. It is also not uncommon to receive a request for proposal,

April 29, 2019

How Big Is Your Inventory Graveyard?

Integrators almost always end up with extra inventory on every project. Sometimes the client changes their mind, sometimes product is over-ordered, and sometimes there is just a mistake but it’s too costly to return to the vendor. Whatever the scenario,

April 23, 2019

Everything You Know About Selecting Enterprise Software Is Wrong

By Joe Shepley I’ve been involved in software selection for 18 years, both as a buyer and as a consultant helping buyers find the right product for their needs. I’ve seen CIOs make snap decisions with little to no process, and

April 15, 2019

Accountability Drives Business Transformation at VTI Security

One of our biggest goals at VTI is to improve consistency and accountability. Before Q360, there were a lot of inconsistencies in how each department operated from office to office; this was a long-standing issue. Q360 gave us a

April 8, 2019

What Should A Lessons Learned Process Focus On?

When working on an integration project, how often do we hear the words, “Didn’t this happen last time?” Remember, the definition of insanity is doing the same thing over and over again, and expecting a different result. You could say

April 1, 2019

NSCA Next-Generation Leadership Training

Is Your Next-Generation of Leadership Ready to Lead? Finding and retaining talent is a hot topic with systems integrators in 2019. NSCA commonly hears how many integrators are struggling with developing new leaders to better understand the business, enlarge their

March 25, 2019

Using As-A-Service to Sell More Hardware

A blog entry based upon an article from our partners at GreatAmerica Financial Services There is no way around it. If As-A-Service wasn’t the “thing” before, 2019 is the year of As-A-Service for Managed Service Providers, UC providers and Audio

March 18, 2019