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Forecasting for Successful Project Management
How do you manage and forecast resources in you integration business? “One of the biggest problems we see is that integrators aren’t laying out their projects profitably right from the beginning,” says Brad Dempsey, CEO of Solutions360. One of the
September 9, 2019
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Quality Equals Pride
by Brad Malone, Partner at Navigate Management Consulting Is there a direct linkage between the level of quality delivered within an AV systems integration project and the level of personal and organizational pride in that accomplishment? And if so –
September 3, 2019
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Solutions360 Integration with D-Tools Adds Resource Planning and Financial Management with a Focus on Project Profitability for System Integrator™ Customers
New Integration Provides D-Tools SI Users with Immediate Access to Advanced Financial Planning and Management, Project Reporting and Related Information to Improve Business Decision Making and Performance CONCORD, CA (August 26, 2019) – D-Tools, Inc., the worldwide leader in data-driven
August 27, 2019
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How Can Integrators Achieve Sustainable Growth?
How can systems integrators achieve sustainable growth? “I think our biggest challenge in this industry is resources,” says Jay Rogina, Principal at Spinitar. “We need resources all the way through from the account management to the installation. How is that
August 26, 2019
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Operations in the Summer Months
by Mike Abernathy Getting Back to Basics On a daily basis at NSCA, I chat with integrators about being more efficient. Increasing efficiency leads to more time being available, higher levels of profitability and happier customers (assuming, of course, that
August 19, 2019
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Solutions360 and D-Tools Create the Foundation for Outstanding Customer Experiences
Solutions360 and D-Tools share a common vision to help integrators increase productivity, efficiency and standardization. From the first interaction with a new customer to the final service touch point, you want the design and engineering experience to be seamless and
August 12, 2019
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MSP Summer School: Writing Great Process Documentation
This summer, we’re taking it back to school. Documentation Summer School, that is. This is where those who are still near the beginning of their documentation journey can explore some of the fundamentals of creating great documentation, and a documentation culture.
August 5, 2019
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How Do You Get Your Sales Team to Sell as-a-Service?
There has been a lot of discussion in the integration industry about the need to develop services revenue, and embrace new business models, in order to remain relevant. At InfoComm, Chad Sowers, Director of Business Development at GreatAmerica Financial Services
July 29, 2019
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Solutions360 President Working with Canadian Universities on AI Solutions for AV Companies
Solutions360 President Brad Dempsey targeting InfoComm 2020 for launch of prototype of artificial intelligence solution aimed at low-voltage contractors. By D. Craig MacCormack Solutions360 president and founder Brad Dempsey is singing a familiar refrain when it comes to the implementation of artificial
July 22, 2019
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Spinitar Achieves Sustainable Growth with Solutions360
At Solutions360, we build the tools that enable integrators to achieve sustainable growth, and manage that growth over the long term. We view Q360 as the data hub of the business, and our unified software helps integrators gain increased visibility
July 15, 2019
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Metrics and KPIs Should Drive the Right Behavior
First, you have to determine, the performance or the behavior you want. Only then can you determine how to measure that performance. This week, Brad Dempsey and Brad Malone, or as we like to call them, The Brad Show, discusses
July 8, 2019
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Will Your Integration Business Survive Corporate Adolescence?
Without even defining corporate adolescence, you can figure out what it means. Corporate adolescence is a term Navigate likes to use to describe that awkward stage in a company’s life when they are no longer small—but not yet large. You
July 2, 2019