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A Focus on Quality Will Impact Success in Your Integration Business
There are four ways to measure work in your integration business Quantity First are measures of output, starting with Quantity: how much work was produced. You can usually identify and report the number of units, pounds, or other output measures,
December 2, 2019
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Who Owns the Estimating Process – Sales or Operations?
Who should be responsible for the estimating process? One of the issues that Solutions360 often addresses with customers is the estimating process. Today, our own Tofiq Indawala, is joined by Steve Riley, of Navigate Management Consulting, to discuss who should
November 25, 2019
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Creating Culture for an Increasingly Remote Workforce
Many organizations, Solutions360 included, are moving to more of a remote workforce. Today, our CEO, Brad Dempsey, speaks with Brad Malone, Partner with Navigate Management Consulting, about some of the challenges that Solutions360 has faced while embracing remote working, and
November 18, 2019
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Yes, Your Customers Want AV-as-a-Service!
We have been talking a lot lately about the benefits of embracing the AV-as-a-Service business model. But, this is not a new concept, it is just fairly new to the AV space. “Customers are already consuming other technology that way,
November 11, 2019
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Keeping Score in Your Integration Business
Where in your organization are you keeping score, and who is responsible for it? Toward the end of the fiscal year, most organizations will set out strategic goals for the following year. Whether that’s sales, performance, customer satisfaction or profitability.
November 4, 2019
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Why Integrators Should Pivot to a Managed Services Provider Business Model
Why does NSCA put such a focus on what IT VARs are doing, and the managed services provider business model that prevails in the IT space? One question that NSCA often gets from integrators is, “It seems you are steering
October 28, 2019
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Revenue Recognition Basics with Brad Dempsey
Revenue recognition standards determine both how much and when revenue is recognized on the income statement…so that’s a big deal. The new revenue recognition rules came into effect for non-public companies for fiscal years beginning after December 15, 2018. So
October 21, 2019
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Would You Rather Increase Revenue, or Reduce Costs?
It takes about $100 of revenue to add $10 of profit, but it only takes $10 of cost savings to add $10 of profit. So, would you rather increase revenue, or reduce costs? Sales Executives generally think their role is
October 15, 2019
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It Will Take a Village to Make the Security Industry Cyber Secure
When it comes to who is responsible for the security industry’s cyber security preparation, the correct answer is everyone: manufacturers, security integrators and dealers, consultants and end users. In Gordon Ramsay’s latest reality TV show, “24 Hours to Hell
October 7, 2019
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Solutions360 Announces Launch of New Web Client
Solutions 360 is very excited to announce our completely redesigned Q360 web client This is the launch of our first end-to-end web client. It is the same technology, the same efficiency and the same functionality that you’ve enjoyed for
September 30, 2019
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Top 5 Benefits of Selling As-A-Service through Financing
Our partners at GreatAmerica Financial Services commissioned a 3rd party research firm to conduct a survey with 194 C-level partners at MSPs and UC Solution Providers. While a variety of information was collected, perhaps some of the most notable is what
September 23, 2019
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Leadership Buy In is Critical for Successful Business Transformation
What are some of the key challenges and success factors for business transformation? Solutions360 and Navigate Management Consulting are both on a mission to help integrators pursue business transformation. Navigate achieves this through process and Solutions360 through software implementation. Roman
September 16, 2019