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Author Archives: s360

Operations in the Summer Months

by Mike Abernathy Getting Back to Basics On a daily basis at NSCA, I chat with integrators about being more efficient. Increasing efficiency leads to more time being available, higher levels of profitability and happier customers (assuming, of course, that … Read More

Solutions360 and D-Tools Create the Foundation for Outstanding Customer Experiences

Solutions360 and D-Tools share a common vision to help integrators increase productivity, efficiency and standardization. From the first interaction with a new customer to the final service touch point, you want the design and engineering experience to be seamless and … Read More

MSP Summer School: Writing Great Process Documentation

This summer, we’re taking it back to school. Documentation Summer School, that is. This is where those who are still near the beginning of their documentation journey can explore some of the fundamentals of creating great documentation, and a documentation culture. … Read More

How Do You Get Your Sales Team to Sell as-a-Service?

There has been a lot of discussion in the integration industry about the need to develop services revenue, and embrace new business models, in order to remain relevant. At InfoComm, Chad Sowers, Director of Business Development at GreatAmerica Financial Services … Read More

Solutions360 President Working with Canadian Universities on AI Solutions for AV Companies

Solutions360 President Brad Dempsey targeting InfoComm 2020 for launch of prototype of artificial intelligence solution aimed at low-voltage contractors. By D. Craig MacCormack Solutions360 president and founder Brad Dempsey is singing a familiar refrain when it comes to the implementation of artificial … Read More

Spinitar Achieves Sustainable Growth with Solutions360

At Solutions360, we build the tools that enable integrators to achieve sustainable growth, and manage that growth over the long term.  We view Q360 as the data hub of the business, and our unified software helps integrators gain increased visibility … Read More

Metrics and KPIs Should Drive the Right Behavior

First, you have to determine, the performance or the behavior you want. Only then can you determine how to measure that performance. This week, Brad Dempsey and Brad Malone, or as we like to call them, The Brad Show, discusses … Read More

Will Your Integration Business Survive Corporate Adolescence?

Without even defining corporate adolescence, you can figure out what it means. Corporate adolescence is a term Navigate likes to use to describe that awkward stage in a company’s life when they are no longer small—but not yet large.  You … Read More

Why You Should Support the NSCA Ignite Initiative

Join Solutions360 and Support the NSCA Ignite Initiative Ignite is an initiative established by the NSCA Education Foundation. The NSCA Ignite program is aimed at attracting and engaging the next generation of audiovisual technology professionals. There is a growing demand … Read More

Thank You for Visiting Solutions360 at InfoComm 19!

      It was the 10th year for Solutions360 at InfoComm 19, and another record week in Orlando!             With the championship looming, it was a tough week for our team to be away … Read More