When we follow standards, it allows us to establish, measure and assure a certain level of quality, and predictability, to our clients and to one another. These days, many people have a hard time understanding why some people don’t seem … Read More
The business of improving your business is serious business. How many times have you or someone on your team tinkered with a process and had it result in less than desired results? Perhaps it wasn’t adopted, or only partially adopted by … Read More
There’s a vast echoing gap between the mindset of accounting and project management in most businesses. It has a lot to do with time: The PMO works with a today-and-tomorrow mindset – getting the project done, on time, to specs. … Read More
“Across our 10 branch offices, last quarter sales are up 7%, on average.” This statement tells you exactly nothing. But it sure sounds like good news in a management meeting. The problem is that seldom does anyone ask the right … Read More
Here’s a question all AV companies need to ask: How do we handle resource management inside our organizations? Resource management is such an important issue, it invariably leads to other questions: How do we manage the utilization of our … Read More
Business Intelligence – with implementation of an ERP system & overlaying BPM, you can harness your centralized data is the big strategic advantage. … Read More
Implementing new software, or a root canal? If you asked a technology integration business owner whether they would rather have a root canal performed or implement new software in their business, they’d likely opt for the root canal. The thought … Read More
Lean is not just for manufacturers anymore, it’s an important concept for integration companies to start thinking about. Lean Methodologies bring together thinking about the delivery of customer value within the … … Read More
By Brad Malone I’ve had the privilege of being an intern under Dr. W. Edwards Deming (I wonder how many readers know the significance of that name without “Googling” it), a Malcolm Baldrige National Quality Award Regional Auditor (same interest … Read More
Increasing complexity in the AV industry is driving integrators to look at process A focus on process has not always been necessary for success, but it has long been a priority at Lone Star Communications. Ray Bailey, CEO, and Patt … Read More
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