Solutions360 Inc.’s goal is to become our client’s most valuable business partner. We’re growing and we are ready for another enthusiastic Junior Developer who enjoys collaboration with a team and with customers, reporting directly to the Manager of Support Development.
About us:
We partner with our clients in a consulting capacity to help them make the most of our flagship software “Q360” an ERP/CRM application, to grow their businesses and their profits.
We know how to have fun while working hard and getting stuff done. We have a comprehensive Benefits plan and loads of experienced developers to support your path.
We are a very collaborative bunch, each person keeping the ideal in mind that you should love what you do and nurture and respect the rest of the team.
Key Responsibilities
You’ll join our team of dedicated Support Developers, reporting directly to the Manager of Support Development and you’ll be trained and mentored by Senior Developers and Peers to achieve greatness in your role!
- Collaborate with customers and cross-functional internal teams using Q360, Email, Slack, and other communications platforms.
- Manage version control of software applications using SVN.
- Understand and adhere to call and incident management processes for support ticket resolution using Q360.
- Design and develop software solutions that meet business requirements and user needs.
- Debug simple to complex software issues and develop solutions to prevent recurrence.
- Provide technical documentation and support to customers and cross-functional teams as needed.
- Manage timelines and deliverables effectively.
Skills and Qualifications
If the following accurately describes you, we want to hear from you!
- You are a Junior Developer, looking to learn and grow your programming skills.
- You have experience with HTML, PHP, CSS, JavaScript, MS SQL (The Jr position involves writing SQL Queries, Procedures, Views, Etc. for data retrieval and manipulation of varying complexities).
- You have a basic understanding of how to troubleshoot and resolve database-related issues.
- You are determined to have a career where your skills, productivity, and attitude are the main criteria for the speed and the degree of your advancement.
- You thrive on team interaction and meeting deliverable deadlines.
- You have strong English communication skills, both written and verbal as this position involves Customer Support.
- You already know the importance of keeping good documentation.
- You are willing and able to travel between Canada and the USA for training etc.
Bonus Skills (Nice to have but not required)
- Knowledge or experience with SSRS
- Knowledge or experience with TypeScript
- Interpretive dance is a plus, but not required 😉
NOTE* Please pay close attention to the following.
If all the above is true and you are intrigued, apply with a brief but (most importantly) PERSONAL cover letter (not a form, not a copy and paste) and/or a super short <2min cover-video, that gives us some sense of who you are (along with your resume of course). Make sure to tell us why you are interested in working here at Solutions360 Inc. (specifically) and send to Attn:Laura Dempsey (HR Director) at [email protected]
The use of AI such as ChatGPT for your cover letter is fine when used as a reference, but still make sure it is personal, not just your resume reframed.
If the above instructions are not followed. Your application will not be seen.
Only those candidates chosen to go further in the process will be contacted.
Good Luck! We can’t wait to meet you!
